Privacy Policy

1. Commitment to Data Protection

Apex Haven Investments Limited respects your fundamental right to privacy. We process personal data strictly in compliance with the Kenya Data Protection Act, 2019 and its implementing regulations.

2. Personal Data We Collect

We collect only personal data necessary to provide and manage our services, including:

• Contact details: Full name, telephone/M-Pesa number, and email address.
• Project criteria: Property preferences, budget allocations, spatial dimensions, material schedules, and architectural briefs.
• Transaction records: Order numbers, payment references, and tax invoice metadata. (Card security codes are never stored on our servers).

3. Lawful Purpose of Processing

Your data is processed strictly for: (a) fulfilling service packages and issuing deliverables, (b) processing and reconciling online payments, (c) issuing official receipts and statutory tax documentation, and (d) communicating project updates. We never sell, rent, or trade your data to third-party marketing companies.

4. Data Security & Retention

We implement administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, or alteration. Data is retained only for as long as necessary to fulfill the service purpose and satisfy Kenyan statutory accounting and tax retention obligations.

5. Your Statutory Rights

Under the Kenya Data Protection Act, 2019, you have the right to request access to your personal data, seek rectification of inaccurate information, or request erasure where processing is no longer required. Contact our Data Protection Officer at privacy@apexhaveninvestments.com.